SmartOps24x7 for Real-Time Operations Visibility and Automation
SmartOps24x7 is KnarrTek's flagship Manufacturing Operations Management Software, built to track and manage the flow of jobs and materials in real time across manufacturing plants, distribution warehouses, delivery, field, and installation operations. Real-time intelligent agents automate the “intelligent grunt work” that managers and staff otherwise waste time on — paper forms, spreadsheets, duplicate data entry, and reading yesterday's reports — so decisions get made on what's actually happening right now.
What SmartOps24x7 actually does for industrial operations
SmartOps24x7 runs on a Windows Server in the cloud or your data center, linking front-office operations with shop floor, warehouse, and field activity. Data is collected via WIPtracker IIoT computers at fixed sites or ruggedized mobile devices for field collection. It enhances the ERP system you already run — managing customer orders through engineering design, materials procurement, manufacturing, distribution, shipping, logistics, delivery, and installation — rather than replacing it.
Versatile enough to fit several industry-standard labels: Smart Operations Management Software, Manufacturing Operations Management (MOM) Suite, Intelligent Agent-Based Operations Platform, Real-Time Workflow Automation System, Supply Chain Visibility & Traceability Platform, IIoT-Enabled ERP Enhancer, AI-Driven Operations Intelligence Tool, Field & Remote Operations Optimizer, and Industrial Digital Transformation Platform.
Real-Time Intelligent Agents
Agents run 24×7, monitoring data from multiple sources, interpreting it into actionable information, updating systems automatically, and sending email alerts for issues.
IIoT Data Capture
WIPtracker IIoT computers at fixed sites and ruggedized mobile devices in the field capture barcode and RFID scans at the point of work.
ERP Enhancement
Connects front-office order management to shop floor, warehouse, and field activity, extending the ERP you already run instead of ripping it out.
Central DEX Database
The DEX Operations Management Database powers BI/AI applications with interactive insight into every order, job, and material in motion.
What's actually slowing operations teams down right now
These are the recurring problems SmartOps24x7's intelligent agents are built to solve — each paired with the way the platform actually addresses it.
Manual Tracking & Data Duplication
Managers and staff spend hours on paper forms, spreadsheets, and duplicate data entry across systems, leading to errors and delays in operations visibility.
Solved by: agents that run 24×7, turning raw data into actionable information and alerts automatically.
Unreliable Internet in Remote or Field Operations
Field, delivery, and installation teams struggle with data capture where connectivity is spotty, causing delays in syncing and real-time decision-making.
Solved by: WIPtracker's store-and-forward capture, syncing automatically once a connection is restored.
Lack of Traceability in Regulated Industries
In food, pharmaceutical, and medical device manufacturing, tracking materials from suppliers to end products is manual and error-prone, risking compliance failures.
Solved by: barcode and RFID capture with automated EPCIS or EDI traceability files.
Fragmented Order Management
Customer orders arriving from various sources lead to siloed data, inefficient procurement, manufacturing, and shipping — causing bottlenecks and poor visibility.
Solved by: intelligent agents that unify orders into a single stream routed through the DEX database.
Inefficient Planning & Scheduling
Reactive planning based on outdated reports results in production bottlenecks, resource underutilization, and missed deadlines across multi-site operations.
Solved by: Intelligent Agent Processes that handle predictive planning and automated scheduling.
Limited Visibility & Reactive Decision-Making
Operations managers lack real-time insight into status and history across sites, relying on after-the-fact reports that hinder proactive problem detection.
Solved by: the DEX database serving as a central repository with direct BI/AI access for interactive dashboards.
What's actually inside SmartOps24x7
WIPtracker IIoT boxes track work-in-process from receipt to shipping using barcode and RFID, with auxiliary support for label printing and scales — compatible with wireless mobiles, PCs, and tablets via a web browser, with no custom software needed. The DEX database powers BI/AI applications for interactive insight, while Intelligent Agent Processes handle monitoring, analysis, alerts, and scheduling using Python scripts on prebuilt libraries, running 24×7 with remote IT monitoring.
WIPtracker IIoT Capture
Barcode and RFID scanning at receipt, production, and shipping, with auxiliary support for label printing and scales.
Universal Device Compatibility
Runs on wireless mobiles, PCs, and tablets through a standard web browser — no custom software to install or maintain.
Offline & Remote Ready
Store-and-forward syncing keeps data capture working for remote farming, construction, and field sites without a live connection.
DEX Database for BI/AI
A central repository for order and tracking data, built to power interactive dashboards and business intelligence tools directly.
Intelligent Agent Processes
Python-scripted agents built on prebuilt libraries handle monitoring, analysis, alerts, and scheduling — running around the clock with remote IT monitoring.
From order intake to a synced, BI-ready record, in real time
Customer orders, WIPtracker IIoT captures, and mobile barcode or RFID scans feed the SmartOps24x7 agent engine as work happens. Intelligent Agent Processes interpret the data, flag anomalies, and run predictive scheduling, writing every result to the DEX Operations Management Database. That record drives email alerts the moment something needs attention, interactive BI/AI dashboards for operations leadership, and selected data synced back to your ERP — all without replacing the systems you already run.
- Barcode and RFID capture via WIPtracker IIoT boxes and ruggedized mobile devices.
- Store-and-forward offline capture for remote and field operations.
- Intelligent Agent Processes monitor, analyze, alert, and schedule automatically.
- Central DEX database gives every order and job one operational record.
- Direct BI/AI access for interactive dashboards and decision support.
- Selected data synced back to your ERP, without a rip-and-replace.
What happens to a job as it moves through SmartOps24x7
Each of these stages is a real sequence a SmartOps24x7 deployment follows, and each one writes to the DEX database — so visibility stays current end-to-end and downstream systems update automatically instead of by hand.
Capture & Track
Orders, materials, and jobs are scanned via WIPtracker IIoT boxes or mobile devices at the point of work, on-site or in the field.
Analyze & Automate
Intelligent Agent Processes interpret the data, flag anomalies, run predictive scheduling, and trigger email alerts when something needs attention.
Sync & Report
The DEX database updates, ERP systems receive selected data, and BI/AI dashboards refresh for operations leadership.
Deployment flexibility for diverse operations
SmartOps24x7 runs on a Windows Server in the cloud or your data center, and its data capture layer is built to keep working whether a site has a reliable connection or none at all.
Cloud or On-Premises
Runs on a Windows Server in the cloud or within your own data center, fitting existing IT policy without forcing a particular hosting model.
Offline & Remote Capture
WIPtracker and mobile devices support store-and-forward capture, well suited to remote farming, construction, and field or installation sites.
Multi-Site via DEX
The central DEX database consolidates every site's data into one operational record, giving leadership one place to look regardless of location count.
Where automation takes over the grunt work
Intelligent Agent Processes are Python-scripted agents built on prebuilt libraries, running 24×7 with remote IT monitoring — the layer that turns SmartOps24x7 from a tracking tool into an AI-Driven Operations Intelligence Tool.
Predictive Planning & Scheduling
IAPs perform predictive planning and automated scheduling, optimizing resources proactively; some deployments report planning-related delays cut by as much as 90%, depending on baseline processes.
Real-Time Monitoring & Alerts
Agents monitor data from multiple sources around the clock, sending email alerts the moment something needs a human look.
DEX-Powered BI/AI Access
The central database enables direct BI/AI access via web services, supporting interactive dashboards, problem detection, and decision support.
Why industrial organizations choose SmartOps24x7
SmartOps24x7 delivers real-time tracking and management of jobs, materials, and workflows across manufacturing plants, distribution warehouses, delivery, field, and installation operations — slashing manual grunt work and boosting operational efficiency.
Instant Visibility
Real-time tracking across every site replaces yesterday's reports with what's actually happening right now.
Prevent Costly Delays & Errors
Automated tracking and alerts reduce manual errors and catch issues early; some deployments report reductions of 90% or more, with results varying by baseline processes.
Scalable & Flexible
Deploy across a single site or a multi-facility enterprise, integrating with existing ERPs without complex setups — evolving with your needs via dynamic agents.
Expert Support
Smart Operations Management LLC provides libraries, interfaces, and support to customize agents quickly, maximizing ROI with minimal coding.
Seamless ERP Integration
Enhances the ERP system you already run rather than replacing it, syncing selected data automatically instead of through manual reconciliation.
Regulatory Traceability
Barcode and RFID capture with automated EPCIS or EDI files supports compliance documentation in food, pharmaceutical, and medical device manufacturing.
Two ways SmartOps24x7 is deployed
SmartOps24x7 supports a range of deployment shapes. These are representative patterns rather than a specific organization's results, described so you can recognize which one resembles your own operation.
One DEX record connecting ERP, WIPtracker, and IAPs across every site
Orders flow in from the ERP, WIPtracker captures what happens on the floor at each facility, and IAPs handle predictive scheduling across all of them from one database.
A multi-site manufacturer deploys SmartOps24x7 to unify customer orders arriving from the ERP with WIPtracker capture at each facility. Intelligent Agent Processes route orders, flag scheduling conflicts, and consolidate status into the DEX database, giving operations leadership one place to look instead of a report from each site.
Fewer fragmented orders, faster identification of scheduling conflicts, and one consolidated view across every facility.
Offline capture that keeps working without reliable internet
A crew in the field or on a remote job site scans as work happens, and the data catches up with the office the moment a connection comes back.
An organization running remote farming, construction, or installation work deploys WIPtracker's ruggedized mobile devices with store-and-forward capture, so field teams keep recording data even where connectivity is spotty. Once a connection is restored, captured data syncs automatically into the DEX database without anyone re-entering it by hand.
Continuous data capture regardless of connectivity, less re-keying of field data, and faster visibility once crews reconnect.
These are representative application patterns, not guaranteed outcomes. Actual results depend on facility scope, network availability, process design, implementation scope, data quality, integrations, procedures, training, and user adoption.
What's included in SmartOps24x7
SmartOps24x7 packages three components that also stand on their own elsewhere in KnarrTek's product line into one connected platform. Which parts matter most depends on how much of your operation you want automated and how much of it happens away from a desk.
WIPtracker IIoT Capture
Fixed IIoT computers and ruggedized mobile devices capture barcode and RFID scans at receipt, production, and shipping, with auxiliary support for label printing and scales.
Intelligent Agent Processes
Python-scripted agents built on prebuilt libraries monitor, analyze, alert, and schedule around the clock, with remote IT monitoring keeping the agents themselves running.
DEX Operations Database
A central repository for every order and job's tracking data, built to power BI/AI applications directly rather than sitting behind a report export.
SmartOps24x7 is one part of a larger record
SmartOps24x7 works alongside the other ways KnarrTek collects data at the point of work. Most deployments combine two or three of these.
Real-Time WIP Tracking
Real-time visibility into work-in-process across all sites.
WIP trackingInventory & Asset Tracking
Accurately track inventory and assets across your facility.
Inventory trackingRFID Inventory System
Streamline inventory tracking with RFID technology.
RFID trackingTrack & Trace Materials
Track and trace materials from receiving to shipping.
Materials traceabilityMaterials Flow & Job Tracking
Monitor material flow and job progress throughout production.
Job trackingCommon questions about running operations on SmartOps24x7
Practical answers about SmartOps24x7 — how it's pronounced, what it's made of, and what actually changes once an organization starts using it.
How do you pronounce SmartOps24x7?
What are Intelligent Agent Processes (IAPs)?
What is the DEX database?
How does SmartOps24x7 relate to WIPtracker and BellHawk Online?
Does this replace our ERP system?
Can this work without a reliable internet connection?
Does this support regulated industries like food, pharma, or medical devices?
Is SmartOps24x7 cloud-based or on-premises?
How much coding does it take to customize the agents?
Can this scale from a single site to a multi-facility enterprise?
How much can this actually reduce errors and delays?
What's a good first step to evaluate SmartOps24x7?
Ready to transform your operations?
Experience the power of SmartOps24x7 with intelligent automation and real-time tracking — on a Windows Server in the cloud or your own data center.
