Two U.S. Offices, One Team Serving North America and Beyond

KnarrTek has two offices: the corporate office in Millbury, Massachusetts, and a Florida office in Panama City. KnarrTek operates globally, with current accounts in Mexico and Canada, and supports customers across the United States, Canada, Mexico, and worldwide.

The Millbury, Massachusetts office is the corporate office. The Panama City, Florida office is a second KnarrTek location. Both offices share one phone number, one sales email, and one contact form, and the teams work together every day.

Two KnarrTek locations give customers more than one team to talk to and let the company support projects across a wider part of North America. The offices work together every day, so customers get the same service from either location.

No. Both KnarrTek locations support BellHawk Online, WIPtracker, and SmartOps24x7, and both work with customers in the United States, Canada, Mexico, and beyond. If your question needs a specific specialist, the team will bring them in.

KnarrTek has two offices: the corporate office in Millbury, Massachusetts and a Florida office in Panama City. Customers outside those areas are supported by phone, email, and online sessions.

Either one. Our teams work together, so you can contact whichever office is closest or most convenient and your question will be routed to the right specialist. You can also call 774-415-7878, email Sales@KnarrTek.com, or use the contact form on the website.

KnarrTek offices are not set up for walk-in visits. Contact the team first, and they will arrange the best way to meet, whether that is a phone call, an online demonstration, or a visit. Please check the plan with the team before traveling.

Yes. KnarrTek works with customers across the United States, Canada, and Mexico, and can support companies worldwide. The software can be deployed in the cloud or on-premise, and the team works with customers in different time zones by phone and online.

No. Your plant, warehouse, or lab does not need to be near either of the KnarrTek locations. Demonstrations, workflow reviews, and support are available by phone and online, and the software is delivered in the cloud or on-premise depending on the package.

Yes. KnarrTek is a software company with its corporate office in Millbury, Massachusetts. The company builds manufacturing operations and traceability software, including BellHawk Online, WIPtracker, and SmartOps24x7, and supports customers well beyond New England.

Yes. KnarrTek has an office in Panama City, Florida, on the Gulf Coast. It gives customers in the Southeast and beyond another local team to talk to. Sales, product demonstrations, implementation planning, and support are handled jointly with the Massachusetts office.

The Millbury office is the corporate office. Its team handles software sales and product demonstrations, implementation planning, customer support, and expertise across BellHawk, WIPtracker, and SmartOps24x7.

The Panama City office supports software sales and product demonstrations, implementation planning, and customer support, with a focus on barcode, RFID, and traceability projects. It works closely with the Millbury team, so customers get the same service from either location.

The locations page lists the city and state of each office. For directions or to arrange a meeting, contact the team first. Phone, email, and the contact form are the fastest ways to reach KnarrTek.

KnarrTek’s core customer base is in the United States, Canada, and Mexico, and the company can support organizations worldwide. International projects are scoped with the team, including deployment method, languages for the people who will use the software, and support hours.

Yes. BellHawk Online runs in the cloud, so teams at sites in different countries can work from one connected record of inventory and production. Operations that need on-premise control can use WIPtracker, and selected data can be shared between systems. The right setup depends on your sites and IT requirements.

Both options exist. BellHawk Online is browser-based and runs in the cloud. WIPtracker runs on-premise for operations that need full IT control. A hybrid arrangement can combine the two. The team will recommend an approach after learning about your workflow and IT policies.

Yes. KnarrTek can walk through your workflow and demonstrate the software with you over the phone or online, whatever your location. To request one, use the contact form, email Sales@KnarrTek.com, or call 774-415-7878 and ask for a demonstration.

Use the contact form, email Sales@KnarrTek.com, or call 774-415-7878 and ask for a demonstration. A short description of the process you want to improve, such as receiving, WIP tracking, or labeling, helps the team prepare something relevant.

The team reviews your inquiry, looking at the workflow, systems, and devices you describe and the result you want. A KnarrTek specialist then follows up with focused questions and relevant options, and you get a practical next step, such as a short call, a workflow review, or a demonstration.

No. You do not need every technical detail. Describe the operational problem, such as inaccurate inventory, missing job status, or slow traceability searches, and the team will guide the conversation and ask for details as needed.

KnarrTek offers BellHawk Online for browser-based inventory and production tracking, WIPtracker for on-premise MES and WMS work-in-process tracking, and SmartOps24x7 for smart operations management with rules, alerts, and integrations. Each has its own page on this site.

KnarrTek supports aerospace, automotive, biotech, chemical, cosmetics, defense, electromechanical, food and beverage, industrial distribution, jewelry, laboratory, medical, metal fabrication, pharmaceutical, textile, and make-to-order manufacturing, along with construction, plastics, steel processing, and recycling.

Yes. KnarrTek’s barcode inventory software, along with RFID and traceability capabilities, is used by customers in Canada and Mexico as well as the United States. Deployment can be cloud or on-premise, and support is provided by phone and email.

KnarrTek aims to give quick, friendly answers. Response times depend on the volume of inquiries and the details you provide, so including your workflow and contact information in the first message helps. For urgent questions, call 774-415-7878.

Support is provided by phone and email, and the team can route questions to the specialist who knows your package. See the customized software support page for details on what is available for BellHawk, WIPtracker, and SmartOps24x7.

Read the KnarrTek white papers by Dr. Peter Green, explore the capabilities pages for barcode tracking, RFID, WIP tracking, and traceability, or review the industries served. These resources are linked on this page.

Call 774-415-7878, email Sales@KnarrTek.com, or send a message through the contact form. Either office can help, and the team will route your question to the right person.