Contact Us About KnarrTek Real-Time Tracking Software

You can contact us by filling out the form on this page, emailing Sales@KnarrTek.com, or calling 774-415-7878. The form is the best option if you want to share details about your workflow, systems, and goals, because it helps us route your inquiry to the right specialist.

Describe the process you want to improve, what is causing difficulty today, the systems or devices involved, and the result you need. Helpful extras include your industry, number of users and sites, whether you prefer cloud or on-premises software, and any compliance or customer requirements that affect your records.

We respond quickly to every inquiry. A KnarrTek specialist follows up with focused questions, relevant information, or a recommended next step based on the workflow you describe. If your request is urgent, calling 774-415-7878 is the fastest way to reach the team.

You'll talk with people who know the software and how it's used on the floor. KnarrTek is a focused software company, so the conversation is about your materials, jobs, and systems, not a scripted sales process.

Yes. Select the demonstration option in the form and briefly describe the workflow or capabilities you want to see. We'll follow up to schedule a time and tailor the demonstration to your process, such as receiving, WIP tracking, traceability, labeling, or ERP integration.

Most demonstrations are held online so your team can join from anywhere. If you'd like to meet in person, let us know; KnarrTek also attends most major manufacturing and supply chain tradeshows, and we can arrange time to meet at an upcoming event.

Yes. You can request a BellHawk trial to see real-time tracking with your own team before committing. Use the BellHawk trial page or mention it in the form, and we'll help you set up a trial that matches the workflow you want to test.

Pricing depends on the package, number of users, devices, and integration scope. BellHawk Online, the cloud package, starts at $450 per month with annual prepay. WIPtracker and SmartOps24x7 are quoted based on your workflow and deployment. Contact Us for a quote that fits your operation.

BellHawk Online fits teams that want affordable, browser-based inventory, production, and labor tracking. WIPtracker fits operations that need deeper on-premises WIP, MES, warehouse, quality, and traceability control. SmartOps24x7 fits complex, multi-system environments that need integration, alerts, and decision support. When you contact us, we'll help you choose.

Yes. KnarrTek offers cloud, on-premises, and connected software options. We'll help you decide which approach fits your workflow, infrastructure, security, and IT resources.

KnarrTek supports configurable ERP integration and data exchange. The right approach depends on the systems, transactions, timing, and security requirements involved. Tell us which ERP or accounting system you use when you contact us, and we'll explain the options.

Usually not. KnarrTek normally works alongside your ERP, accounting, and other business systems, capturing real-time floor and warehouse activity and sharing selected data back. The goal is to make your existing systems more accurate, not to replace them.

That depends on your workflow. KnarrTek works with handheld and Bluetooth barcode scanners, rugged mobile computers, tablets, workstations, label printers, RFID readers, and scales. If you already own devices, tell us what they are and we'll check whether they fit.

Yes. KnarrTek works with small businesses, family-owned manufacturers, growing distributors, and mid-sized operations that need more than spreadsheets but don't want an oversized enterprise project. BellHawk Online is often the practical starting point.

KnarrTek works with manufacturers, warehouses, distributors, processors, and regulated operations, including aerospace, defense, automotive, medical devices, pharmaceuticals, biotech, food and beverage, chemicals, cosmetics, construction products, metal fabrication, laboratories, and jewelry. If your industry isn't listed, contact us anyway; the tracking challenges are often similar.

KnarrTek's corporate office is at 2 Jacques Pkwy, Millbury, Massachusetts 01527, and we also have an office in Panama City, Florida. We operate globally, with current accounts in Mexico and Canada.

Yes. KnarrTek operates globally, with current accounts in Mexico and Canada. Cloud and on-premises deployments let us support facilities in different regions, and most project work and training can be done remotely.

Yes. KnarrTek can track inventory, jobs, and shipments across several plants, warehouses, or yards, including transfers between sites. Let us know how many locations you have when you contact us so we can recommend the right deployment.

Timelines depend on scope, integrations, hardware, and how many workflows you start with. Many teams begin with one focused workflow, such as receiving or WIP tracking, and expand from there. After a workflow review, KnarrTek can give you a realistic plan for your project.

Yes. A phased pilot is often the best way to start. You pick one high-value workflow, prove it works with your team, and then add areas, users, and integrations as the results show up.

Yes. KnarrTek provides training for the people who will use the system and ongoing support for configuration changes, maintenance, improvements, and day-to-day questions. Our goal is quick, friendly help from people who know your setup.

Existing customers can reach the team by phone at 774-415-7878 or by email at Sales@KnarrTek.com, and can learn more on the support services page. Include your company name and a short description of the issue so we can route it quickly.

Yes. KnarrTek software can capture lot, batch, serial, supplier, inspection, label, and shipment records for regulated and quality-driven workflows. The software supports documentation; it does not certify compliance, and compliance responsibility remains with the customer.

Visit the KnarrTek partner program page to learn how referral and reseller partnerships work, or mention partnership in the form. The team will follow up with program details and next steps.

KnarrTek uses the details you submit to respond to your inquiry and discuss your project. We don't need sensitive financial or personal data to get started; a description of your workflow and the best way to reach you is enough.

That's common, and it's a good time to contact us. Describe what keeps going wrong, such as missing material, late jobs, inventory that never matches the ERP, or slow recall searches. We'll ask a few questions, explain which capabilities address that problem, and suggest a low-risk way to start, often a short call or a workflow review before any proposal.

Yes. A workflow review is one of the most useful first steps. We look at how materials, jobs, and information move today, where data gets delayed or lost, which labels and systems you already use, and where mistakes cost the most. The review gives you a clear picture of the gaps whether or not you move forward.

Yes. After we understand your workflow, users, devices, sites, and integrations, KnarrTek can prepare a quote for the package and services you need. Sharing details in the form, such as user count, ERP system, and the workflows you want to track first, helps us prepare an accurate quote faster.

Yes. KnarrTek can recommend scanners, mobile computers, label printers, label stock, and RFID equipment that suit your environment, whether that's a clean room, a cold warehouse, an outdoor yard, or a busy shipping dock. If you already own hardware, we'll check whether it can be reused.

Very often. Many KnarrTek customers start with paper travelers, clipboards, whiteboards, and spreadsheets. We help replace them with barcode scans at the point of work, so supervisors see current job and inventory status without walking the floor or waiting for end-of-shift updates.

Yes. If your main challenge is getting systems to share data, such as ERP, accounting, shipping, labeling, or customer portals, KnarrTek's MilramX platform and SmartOps24x7 package are built for that. Tell us which systems are involved and what information needs to move between them.

Yes. KnarrTek attends most major manufacturing, warehouse, supply chain, barcode, RFID, and traceability tradeshows. If you plan to attend an upcoming show, contact us before the event and we'll schedule time to discuss your tracking goals in person.

You can compare packages on the products page, review capabilities such as barcode tracking, WIP tracking, and traceability, watch demonstration videos, and read the white paper library by Dr. Peter Green. When you're ready, the form on this page is the fastest way to start a conversation.

It helps to include the person who owns the problem, such as an operations, plant, warehouse, or quality manager, plus someone who knows your ERP or IT setup if integration is likely. You don't need everyone on the first call; KnarrTek can follow up with other stakeholders as the project takes shape.

Contact Us right away and explain the deadline. We'll tell you honestly what can be done in the time you have, whether that's a focused tracking workflow, help organizing existing records, or a plan to prevent the same problem next time. Calling 774-415-7878 is the fastest route for urgent requests.

We'll tell you. If your needs are better served by a different type of system, or if a simple change to your current process would solve the problem, we'll say so. Our goal is a practical answer you can use, whether or not you become a customer.