KnarrTek Support Services

Customized Software Support. Streamlined Business Operations.

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Why Choose KnarrTek Support Services?

Managing your operations software doesn’t have to be complicated, especially with our customized software support. Our Support Bundles offer a straightforward way to ensure you have access to expert assistance whenever you need it, providing tailored solutions for your specific needs. Think of it as pre-purchasing dedicated support time—always ready, always reliable. Whether you need help with customized software configurations, troubleshooting, or ongoing maintenance, our team is here to ensure your systems run smoothly and efficiently.

How It Works

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Choose Your Bundle

Choose Your Bundle: Select a bundle—Bronze, Silver, or Gold—that fits your support needs. Each bundle gives you a balance of pre-purchased hours for our expert services.

Request Support

Request Support:Need help? Just reach out, and we’ll deduct the required time from your bundle balance. Whether it’s troubleshooting, consultations, or advice, you’re covered.

Track Your Balance

Track Your Balance: Stay in control with detailed tracking of your remaining hours and usage. Top up anytime to keep your account active and ready for future needs.

Our Bundles

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Bronze Bundle

Focused Support for Emerging Teams

  • $1,000 Pre-Paid Support Credit
  • 5 hours of Support

✅ Best for: Ideal for businesses needing limited technical support

Silver Bundle

Silver Bundle

Optimized Support for Expanding Businesses

  • $2,500 Pre-Paid Support Credit
  • 12.50 hours of support

✅ Best for: Businesses managing increasing technical complexity and demands.

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Gold Bundle

Strategic Support for Advanced Workflows

  • $5,000 Pre-Paid Support Credit
  • 25 hours of support

✅ Best for: Designed for large-scale operations or businesses needing comprehensive technical support.

Why Pre-Paid Support?

Think of it like having an all-access pass to expert guidance without worrying about unexpected bills. You’re in control—pre-purchase the time you need and tap into support whenever necessary. It’s seamless, efficient, and designed to save you time and hassle.

Start Today!

Don’t leave your business operations to chance. With KnarrTek Support Bundles, you’ll have the peace of mind that comes from knowing expert help is just a call or email away.

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📞 Need Help Choosing?

Contact us at
Sales@KnarrTek.com

KnarrTek: Simplifying Support, Empowering Your Success.

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Software Capabilities

BellHawk Online

BellHawk Online delivers powerful, cloud-based manufacturing automation that gives you complete visibility from the shop floor to shipping. Track production, inventory, labor, and materials in real time with barcode data capture and paperless workflows. With built-in lot and asset tracking, job and work order management, and easy cloud deployment, BellHawk helps you reduce errors, boost productivity, and see a fast return on investment.

  • Real-time production tracking
  • Inventory and materials control
  • Lot Tracking
  • Labor Tracking
  • Barcode data capture
  • Paperless shop-floor operations
  • Job and work order tracking
  • Asset and tool tracking
  • Cloud deployment
  • Fast implementation and quick ROI

WIPtracker provides end-to-end visibility and control over your production process—from raw materials to finished goods. Combining BellHawk Online with real-time WIP tracking, barcode and RFID data capture, and automated label printing, it streamlines shop-floor operations while ensuring full serial number and supply chain traceability. Built for quality, compliance, and efficiency, WIPtracker automates workflows, job costing, and error prevention, while delivering exception alerts and detailed reporting for audit readiness. Its scalable, flexible architecture supports both on-premise and cloud deployment, making it the ideal solution for manufacturers seeking smarter, faster, and more compliant operations.

  • Work-in-process (WIP) visibility
  • serial number traceability
  • Quality tracking and compliance
  • Supply-chain traceability
  • Barcode and RFID data capture
  • Automated label printing
  • machine time tracking
  • Cost and job costing automation
  • Scrap and rework tracking
  • Automated workflows and rules
  • Exception alerts and notifications
  • Production scheduling and dispatching
  • Roll, sheet, and offcut material tracking
  • Waste reduction and efficiency gains
  • Warehouse and shipping automation
  • Customizable workflows
  • Automated error prevention
  • End-to-end material flow tracking
  • Regulatory audit readiness
  • Compliance reporting
  • On-premise or organizations cloud deployment
  • Scalable architecture

SmartOps24x7 gives you real-time visibility and control across all your operations, from individual production lines to multiple plants and sites. Combining the power of BellHawk Online, WIPtracker, and our MilramX software, SmartOps24x7 is designed for Industry 4.0, it integrates seamlessly with your ERP, accounting, and process control systems—along with IoT devices and sensors—to deliver actionable insights and performance analytics. With SmartOps24x7, you can unify your data, monitor efficiency, and make smarter, faster decisions across your entire enterprise.

  • Real-time visibility across operations
  • Multi-site and multi-plant visibility
  • Integration with ERP and accounting systems
  • Data analytics and performance insights
  • Smart manufacturing / Industry 4.0 readiness
  • Integration with IoT devices and sensors
  • Integration with Process Control Lines